IT Service Excellence Manager

Job Description:We are seeking an experienced IT Service Delivery Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment.This role is pivotal in ensuring IT services align with business needs, comply with GxP (Good Practice) regulations, and support the organization's mission to deliver high-quality...

Looking for Immediate to 30 days joiners only Job Summary:The Regional Delivery Manager (RDM) IT Infrastructure is responsible for overseeing the end-to-end delivery of IT infrastructure services within a specific geographic region. This includes managing operations, ensuring service level agreements (SLAs) are met, coordinating with stakeholders, and...

Senior Service Operations ManagerOur organization is seeking a highly skilled and experienced Senior Service Operations Manager to lead our IT service operations team. The successful candidate will be responsible for ensuring that our IT services are delivered to the highest standard, aligned with customer expectations and defined service level agreements...

Job Opportunity:IT Service Quality Specialist.We are seeking a highly skilled IT Service Quality Specialist to lead our team in driving excellence in service delivery. This role is ideal for individuals with extensive years of experience in IT service management and a passion for process improvement.Key Responsibilities: Develop and maintain IT service...

Job Title: Service Excellence SpecialistJob Summary:As a Service Excellence Specialist, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for customers and will work closely with internal teams to resolve any issues that may arise.Key Responsibilities:Manage customer interactions...

Job OverviewWe are seeking a dedicated Quality Management Specialist to lead our service delivery initiatives.This role is responsible for enhancing service quality across all customer touchpoints through effective training programs.Key Responsibilities:Quality Management: Develop and implement quality management frameworks that drive excellence in service...

Job Title: Service Delivery ManagerLocation: MumbaiExperience: 10-12 yearsLooking For Immediate JoinersThe Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer...

Opportunity to work with a global LeaderOpportunity to be a part of dynamic, growth-oriented environmentAbout Our ClientThis organization is a global leader in the chemicals and materials industry, specializing in the production of polymers, advanced plastics, and petrochemicals that are used in everyday applications across packaging, automotive,...

Service Manager-Process Excellence for MumbaiExp: 5-8 YearsLocation : Mumbai05 Days Week (Both Side Transport)Preferred Skills Set : Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project and should have knowledge with DMAIC Methodology, Hypothesis testing, RCA, QC tools, FMEA, MINITAB, Continuous improvement, Process...

About Us: Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas based corporation and have been in the business for almost...