Customer Support Representative

7 days ago


Chennai Jaisalmer Cochin Kochi Ernakulam, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Support Specialist

Job Description:

This role involves providing timely support to international customers via various communication channels, including chat, email, and voice. The primary responsibility is to resolve customer queries and ensure satisfaction by delivering the best possible resolutions.

The role also includes escalating complex queries when necessary and maintaining strong customer relationships. To achieve this, candidates must possess excellent written English skills and basic computer knowledge.

Required Skills and Qualifications:

  • 12th Pass, Diploma holders, or Graduates are preferred.

Benefits:

  • Night shift allowance.
  • Overtime pay.
  • Free night cab service.
  • Subsidized meals.
  • Health insurance.
  • Life insurance.
  • Provident Fund (PF).
  • Gratuity.
  • Parental leave.
  • Career growth opportunities.
  • Performance incentives.

Special Benefits for Outstation Candidates:

  • 14-day hotel stay.
  • ₹10,000 relocation bonus in the fourth salary.
  • ₹700 ticket reimbursement.


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