Customer Support Representative

1 day ago


Mogappair West Chennai Tamil Nadu, India Royal Multi Care Full time

**Job Title**: Customer Support Representative (Female)
**Location**: Mogappair, Chennai
**Company**: Royal Multi Care & Yellow Sun Medicare
**Industry**: Medical / Healthcare / Health Products
**Shift**: Day Shift
**Salary Range**: ₹15,000 - ₹20,000 per month

**Job Summary**:
We are looking for a **female Customer Support Representative** to join our team at **Royal Multi Care and Yellow Sun Medicare**, located in **Mogappair, Chennai**. The role involves customer interaction related to medical products, clinic appointments, and healthcare services. This position requires someone with excellent communication skills and a genuine interest in supporting patient and customer needs.

**Key Responsibilities**:

- Handle incoming calls and queries from customers and patients.
- Provide information regarding medical and health products and services.
- Coordinate clinic appointments and follow-up reminders.
- Maintain patient/customer records and update information as needed.
- Assist walk-in customers at the clinic or outlet.
- Address customer concerns and provide appropriate solutions.
- Collaborate with internal teams to ensure smooth service delivery.

**Requirements**:

- Good communication skills in **English and Tamil**:

- Knowledge of **Hindi** is an added advantage
- Previous experience in customer support or healthcare is preferred but not mandatory
- Basic computer knowledge
- Pleasant attitude and willingness to learn

**Benefits**:

- Fixed day shift
- Professional and supportive work environment
- Exposure to the healthcare industry
- Career growth opportunities

**To Apply**:
Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7200030550



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