
Application Technical Specialist
17 hours ago
The role of the Application Technical Specialist is crucial in ensuring the seamless operation of Access Control and CCTV systems globally.
They will be the primary point of contact for all Security Technology related issues/outages, providing technical support, troubleshooting software and hardware problems, and offering remote assistance to internal clients on system configuration.
The staff will also be responsible for tracking system issues through to resolution within agreed time limits and escalating unresolved issues to appropriate internal teams.
This position requires exceptional problem-solving skills, analytical thinking, and technical troubleshooting and reverse engineering expertise.
Additionally, the staff will work in shifts, including night shifts, with a 9-hour day, 5 days a week.
The ideal candidate should have experience in Access Control and CCTV systems, knowledge of CCURE 9000 and CCURE GO software, and Windows Server Operating systems.
- Knowledge of Access Control and CCTV systems.
- Experience in Installation and Maintenance of Access Control and CCTV Systems.
- Experience in CCURE 9000 and CCURE GO software and all related hardware.
- Experience in enterprise CCTV systems like Intellicene (Cognyte/Verint) Symphia VMS, Genetec video solutions.
- Experience in Windows Server Operating systems (Eg: Windows Server 2016, 2019).
- Experience in SQL is a plus.
- Experience in PowerShell programming.
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