Senior Content Operations Program Lead

4 days ago

Bengaluru, Karnataka, India beBeeProgramManagement Full time ₹ 15,00,000 - ₹ 25,00,000

Job Summary

We are seeking a skilled Content Operations Manager, User Education to lead our content operations programs and drive automation efforts.

About the Role:

  • This is an exciting opportunity to oversee content operations programs and collaborate with cross-functional teams to measure, track, and report content quality metrics.
  • The ideal candidate will have 7 years of experience in program management and be able to influence roadmaps for content operations.
  • We are looking for someone who can build partnerships with Platform and Content Operations teams to optimize intake, resource allocation, and quality management.

Responsibilities:

  • Lead content operations programs to measure, track, and report content quality metrics.
  • Drive automation efforts by collaborating with platform and tooling teams.
  • Provide insights and reports to leadership, influencing quarterly and annual planning and business reviews.
  • Build partnerships with Platform and Content Operations teams.
  • Ensure milestones and deadlines are met by managing communications with stakeholders.

Requirements:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in program management.
  • Preferred: 10 years of experience in program management and experience with global content structuring.
  • Experience in stakeholder management, translating content insights for non-editorial audiences, and executive communications.

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