Order Management Professional

2 days ago


Kottayam, Kerala, India beBeeOrder Full time ₹ 80,00,000 - ₹ 1,50,00,000
Order Management Specialist

As a key member of our team, you will be responsible for managing customer orders and ensuring seamless communication between customers, sales teams, production, purchasing, and shipping departments. Your primary goal is to maintain a valued commercial partnership and leading supplier position.

Key Responsibilities:

  • Customer Account Management
  • Identifying and Developing New Customers
  • Understanding Customer Application Requirements and Suggesting Suitable Products
  • Managing End-to-End Sales Solutions and Customer Support Cycles
  • Negotiating Technical and Commercial Agreements with Customers
  • Coordinating Orders with Production and Logistics
  • Resolving Customer Complaints and Issues
  • Reviewing Technical Drawings and Releasing BOMs in the ERP System
  • Performing Ad-Hoc Activities and Projects Assigned by Management

Required Skills and Qualifications:

  • Solid Technical Background with a Mechanical Engineering Degree
  • Excellent Interpersonal, Communication, and Negotiation Skills
  • High Level of Enthusiasm and Persistence in Pursuing Goals
  • Structured, Analytical, Fact-Oriented, and Detail-Driven Approach
  • Autonomous, Visionary, Innovative, Proactive, and Self-Motivated Individual

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