Lead Assistant Manager

3 weeks ago


Chennai, Tamil Nadu, India exl Full time
Job Overview

The Lead Assistant Manager Quality is responsible for ensuring quality team deliverables and providing Subject Matter Expert (SME) support to quality analysts. This role requires strong communication and leadership skills to maintain harmony with operations and training verticals. Key responsibilities include creating presentations, developing process manuals, and training materials.

Key Responsibilities
  • Ensure quality team deliverables and provide SME support to quality analysts.
  • Lead project teams, monitor progress, track KPIs, and manage QC resources.
  • Develop and maintain process manuals, training materials, and presentations.
  • Provide technical support and guidance to quality analysts.
  • Maintain good harmony with operations and training verticals.


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