
Dynamic Leadership Position
2 days ago
We are seeking a seasoned and accomplished Team Leader to join our dynamic team. The ideal candidate will have a proven track record of successfully managing teams, exceptional communication skills, and a deep understanding of key performance metrics.
Key Responsibilities:
- Lead a team of 10-15 members
- Develop and implement strategies to enhance team performance
- Present reports to senior management
- Collaborate with cross-functional teams
Requirements:
- 5+ years of experience in a leadership role
- Exceptional communication and interpersonal skills
- Deep understanding of key performance metrics (Shrinkage, Attrition, AHT, NPS, CSAT)
- Experience in presenting reports to senior management
- Background in BPO industry
What We Offer:
- Opportunity to work with a high-performing team
- Professional growth and development opportunities
- A competitive remuneration package
How to Apply:
Interested candidates should submit their updated resume via email or reach out to us directly for further instructions.
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