Chat Customer Engagement Specialist

18 hours ago

Agra, Uttar Pradesh, India beBeeCustomer Full time US$ 60,000 - US$ 80,000
Job Overview

The role of Chat Support Associate involves engaging with customers through effective and persuasive communication to highlight the value proposition.

Main Responsibilities:

  • Build strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information.
  • Develop a deep understanding of product offerings and effectively communicate their features and benefits to customers.
  • Maintain accurate records of all interactions with customers in the company's CRM system.
  • Provide regular reports on sales performance, activities, and challenges.

Essential Qualifications:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

This is an opportunity for a skilled and results-driven individual to excel in this role and contribute to team success.

Key Responsibilities Structure

The job description includes two main sections: Main Responsibilities and Essential Qualifications. The Main Responsibilities section outlines core tasks and responsibilities of the Chat Support Associate position, while the Essential Qualifications section highlights desired skills and qualifications for the role.

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