Senior Unified Communications Specialist

4 days ago

Bengaluru Bangalore Chennai, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 20,00,000
Job Summary

The Senior Unified Communications (UC) Specialist is responsible for designing, implementing, and managing enterprise-wide communication systems to support voice, video, messaging, and collaboration across a global organization. This role emphasizes expertise in cloud telephony solutions, SIP trunking, and AV Rooms, along with advanced network protocols and security.

This position plays a crucial role in ensuring seamless voice and messaging services, system reliability, and compliance with regional regulations.

Key Responsibilities
  • Design and implement cloud-based UC infrastructure, including contact centers and Zoom Phone systems.
  • Manage and optimize SIP trunking, call routing, and emergency calling configurations.
  • Deploy and maintain AudioCodes SBCs and OVOC servers, ensuring system reliability and compliance.
  • Administer and manage OVOC server licenses for global operations.
  • Design and deploy AV Zoom Rooms, ensuring an optimal user experience.
Requirements
  • Bachelor's degree in computer science, Information Technology, Electronics & Communication, or a related field.
  • 8-10 years of hands-on experience in Unified Communications, focusing on cloud telephony solutions, SIP trunking, and AV Rooms.
  • Expertise in Zoom Phone, Microsoft Teams, AudioCodes SBCs, OVOC servers, and AV Zoom Rooms.
  • Proven skills in network protocols, security, and compliance for UC systems.
  • Strong knowledge of IT infrastructure and Unified Communications roadmap planning.
Benefits

This role offers the opportunity to work with a global team and contribute to the development of cutting-edge UC solutions.

Added Advantages
  • Familiarity with compliance and regulatory requirements for telephony in India and globally.
  • Knowledge of multi-vendor UC platforms in addition to Zoom and Microsoft.
  • Experience managing vendor relationships and contributing to global UC strategies.

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