Technical Customer Support Specialist

2 weeks ago


Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview

We are seeking a highly skilled professional to deliver exceptional customer support, handle sales calls, and troubleshoot technical issues.

Key Responsibilities

  • Diagnose and resolve networking issues related to devices and connectivity faults.
  • Guide customers on device activation steps and troubleshoot common problems.
  • Respond to incoming sales inquiries with relevant information about hotspots and pricing.
  • Cross-functional Collaboration & Reporting
  • Coordinate with technical, product, and operations teams to track customer issues and feedback.
  • Maintain accurate records using CRM tools—documenting recurring concerns and resolution steps.


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