Senior Contact Center Solutions Engineer

Job OverviewWe are seeking a skilled engineer to join our team as a UCCE solutions specialist. This role involves supporting and maintaining Cisco Unified Contact Center Enterprise (UCCE) solutions, ensuring seamless customer experience.The ideal candidate will have excellent problem-solving skills, be able to work effectively in a team, and have a strong...

Cloud Contact Center Solutions EngineerJob Description:The ideal candidate will have extensive experience with cloud-based contact center solutions and a strong understanding of contact center operations. This role involves working closely with stakeholders in multiple countries to ensure the contact center infrastructure delivers on the desired business...

Expert Contact Center Solutions ArchitectOur organization is a leading digital engineering and technology services provider to top global companies worldwide. We take an Engineering First approach, ensuring we can execute all ideas and creatively solve pressing business challenges.We combine logic, creativity, and curiosity to build, solve, and create. Every...

About UsWe're seeking a skilled Data Insight Specialist to join our team. This role involves transforming raw data into actionable insights that drive business strategy and operational efficiency.Key Responsibilities:Create and deliver regular performance reports (daily, weekly, monthly) and ad-hoc analysis using advanced data analytics techniques.Analyze...

Job Title: Cloud EngineerWe are looking for a motivated and enthusiastic individual to join our team as a Cloud Engineer. This role is ideal for recent graduates or early-career professionals who are passionate about cloud technologies, customer experience platforms, and building scalable solutions using AWS services.The successful candidate will assist in...

Job OverviewWe are seeking a highly skilled Senior Network Engineer to join our team in Bangalore, India. As a key member of our organization, you will be responsible for designing and implementing cutting-edge data center solutions that drive business innovation.Key Responsibilities & Qualifications7+ years of experience in enterprise network engineering...

Unlock a contract role as a Senior AWS Connect Developer, shaping cloud-based contact center solutions.About the RoleWe're seeking an experienced professional to lead the design, development, and administration of our cloud-based contact center solutions. Your expertise will be instrumental in crafting scalable, automated, and customer-centric systems that...

Network Infrastructure Specialist - Data Center SecurityAbout the Role:We seek an experienced professional to provide Level 2 operational support for data center security, including monitoring, troubleshooting, and maintenance of Cisco Tetration components and sensors.Key Responsibilities:Monitor and maintain day-to-day operations of Cisco Tetration in a...

Job Description:The Dialer Real-Time Analyst is responsible for overseeing real-time monitoring of inbound/outbound dialing campaigns, managing dialer lists, and adjusting dialing pace to ensure compliance with regulations.This position requires strong analytical and problem-solving skills in high-pressure environments. The ideal candidate will have hands-on...

Our client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role. The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...