Contact Center Insights Analyst

Expert Contact Center Solutions ArchitectOur organization is a leading digital engineering and technology services provider to top global companies worldwide. We take an Engineering First approach, ensuring we can execute all ideas and creatively solve pressing business challenges.We combine logic, creativity, and curiosity to build, solve, and create. Every...

Job OverviewWe are seeking a skilled engineer to join our team as a UCCE solutions specialist. This role involves supporting and maintaining Cisco Unified Contact Center Enterprise (UCCE) solutions, ensuring seamless customer experience.The ideal candidate will have excellent problem-solving skills, be able to work effectively in a team, and have a strong...

Job Description">Conduct in-depth market analysis to gather valuable insights.Examine quantitative and qualitative data to uncover trends and patterns.Create comprehensive reports that summarize findings and provide actionable advice.Collaborate with team members to design tailored research methodologies for specific projects.Present research results to...

Job Title: Senior Business Insights Analyst Job Description:As a Senior Business Insights Analyst, you will be responsible for leading the analysis of sales data to identify trends and opportunities for business growth. You will work closely with the management team to develop and implement strategic plans to drive sales performance. Key...

Transforming data into actionable insights is a vital role within any organization. As a Data Analyst, you will be responsible for uncovering trends, patterns, and correlations in large datasets to inform business decisions.About the RoleThis is a full-time remote position that requires strong analytical skills, proficiency in data analytics, and experience...

Key Insights Analyst PositionThe Data Analyst & MIS role involves compiling, analyzing, and interpreting data to provide insights and support decision-making processes. This includes creating and managing data models, generating statistical reports, and maintaining accurate databases.Compiling, analyzing, and interpreting large datasetsDeveloping and...

Job Overview:Mission Critical Market Mix ModellingWe are seeking a highly skilled Market Mix Analyst to lead our team in developing and implementing cutting-edge market mix modelling solutions.The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to translate complex data insights into actionable...

Job Title: Data AnalystJob Overview:We are seeking a highly skilled professional to join our team as a Data Analyst. This is an exciting opportunity for someone with expertise in SQL, Python, and Java, along with exposure to Generative AI (GenAI) tools and techniques.Key Responsibilities:Design, develop, and optimize SQL queries for data extraction,...

Customer Experience Analyst Job Description">Job Summary:We are seeking a highly skilled Customer Experience Analyst to join our team. In this role, you will be responsible for collecting and analyzing customer feedback to identify areas of improvement.Key Responsibilities:Collect and analyze customer feedback from various sources including surveys, social...

Senior Data Analyst PositionAs a highly skilled Senior Data Analyst, you will be responsible for extracting actionable insights from large datasets and developing data-driven solutions to drive business growth.Key Responsibilities:Develop and implement data analysis models to extract insights from complex data setsCollaborate with cross-functional teams to...