Treasury Support Specialist

2 weeks ago


Pune, Maharashtra, India Jobs for Humanity Full time
About the Role

We are seeking an experienced Treasury Support Specialist to join our team. This role will be responsible for providing in-depth product support to clients by monitoring the payment/statement lifecycle and resolving issues raised by clients.

Key Responsibilities
  • Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs.
  • Recreate, document client issues and troubleshoot problems to support product quality
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in commerce or MBA finance
  • ITIL v3 Foundation or higher desirable
  • 3-5 years of proven Clients Services experience in a Treasury / Banking or Financial environment.
  • Ready to work in flexible rotating shifts (APAC, EMEA, Core Night).
  • Understanding of SWIFT confirmations - MT300, MT5XX
  • Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages
  • Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages
  • Understanding of Bank statements - MT9XX and CAMT53
  • Knowledge of treasury operations, Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
  • Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain
  • Strong client interaction facing role experience
Desired Skills

The following skills would be an added bonus:

  • Experience in any Treasury Management System (TMS) application
  • Basic understanding of IT tools and servers
  • Understanding of database architecture
  • Fluent in English
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per annum, based on experience, plus excellent benefits including:

  • Extensive Health Benefits Program along with the Family Protection Plan
  • Best-in-class career mobility options across the globe
  • Award-winning learning offerings for career development
  • Adaptable home-office work model
  • Opportunity to work with global teams and clients


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