Transaction Processing Specialist

6 days ago

Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description">">

This role is primarily responsible for processing transactions into the system as per the communication received from customers.

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The primary function of this role is to process new business implementation and policy maintenance. Associates in this role must be able to operate across various systems and product workflows with limited oversight or supervision of core accountabilities.

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Key Responsibilities:

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  • ">
  • Reviewing documents to determine type of request and process them as per set guidelines.">
  • Process Transactions received through faxes, web submissions, mail, Contact Center requests etc.">
  • Verifying the sender, process transactions in admin systems and send confirmation letter to the policy owner.">
  • Redirect documents to appropriate operational area as needed.">
  • Contribute to individual quality and productivity goals by meeting processing targets focused on turnaround time expectations.">
  • Promote a positive customer service mindset to surpass the expectations of customers through continuous improvement.">
  • Identify and capitalize on best practices to ensure consistency and optimal performance in a team-based environment.">
  • Active participation in ongoing development of self.">
  • Continue to build additional knowledge and understanding of the client's business.">
  • Perform other duties as needed.">
">">Required Skills and Qualifications">

This role requires excellent communication skills, attention to detail, and ability to work under pressure.

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The ideal candidate will have prior experience in customer service, transaction processing, and data entry.

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Associate degree in Business Administration or related field is preferred but not required.

">">Benefits">

This role offers competitive salary, medical benefits, paid time off, and opportunities for growth and professional development.

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Our company values diversity and inclusion and is an equal opportunity employer.

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We are committed to creating a workplace culture that is supportive and inclusive of all employees.

">">Others">

If you are a motivated and results-driven individual who is looking for a challenging role, please submit your application.

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Our company looks forward to hearing from you.

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