Front Office Ambassador
2 weeks ago
Creating Unforgettable Guest Experiences
As a Front Office Ambassador at Accor, you will be the first point of contact for our guests, setting the tone for their entire stay. Your exceptional communication skills and warm hospitality will ensure that every guest feels welcome and valued.
Key Responsibilities:
- Greet and check-in guests, providing personalized service and ensuring a smooth arrival experience.
- Respond to guest requests and resolve any issues promptly and efficiently.
- Proudly promote our hotel facilities and services, identifying opportunities to enhance the guest experience.
What We Offer:
- A comprehensive benefits package, including employee discounts at Accor properties worldwide.
- Ongoing training and development opportunities through our Academies.
- The chance to grow and develop your career within our global hospitality organization.
- A supportive and inclusive work environment that values diversity and promotes teamwork.
Requirements:
- Service-focused personality with excellent communication and interpersonal skills.
- Experience working in a customer-facing role, preferably in the hospitality industry.
- Fluency in English; additional languages an asset.
About Accor:
Accor is a pioneer in responsible hospitality, operating over 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. As a Heartist, you will be part of a global community that values innovation, inclusivity, and sustainability.
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