Business Process Management Specialist
4 weeks ago
Business Process Outsourcing (BPO) involves delegating back-office tasks to a third-party vendor, allowing organizations to focus on front-office operations while reducing costs. As a BPO executive at Instant IT Technology, you will play a crucial role in ensuring client satisfaction by handling customer inquiries, providing solutions, and maintaining a positive relationship.
Key Responsibilities:
- Respond to customer calls and resolve queries in a timely and professional manner.
- Collaborate with supervisors and team leaders to address any issues or concerns.
- Provide exceptional customer service by offering resolutions to complex queries and issues.
- Conduct business research, legal services, financial analysis, and other professional services as required.
- Set goals and work towards maintaining quality and relevancy in customer service.
Requirements:
- Qualifications: SSLC, PUC, Degree (any one can apply with zero experience).
- Language proficiency: Tamil, Malayalam.
- Experience: Fresher/Experienced.
- Salary: ₹12.5k-13.5k.
- Location: Mysore.
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Business Process Optimization Manager
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Mysore, Karnataka, India University of the People Full timeBusiness Process Optimization ManagerUniversity of the People is seeking a seasoned Business Process Optimization Manager to lead the optimization of business processes across our organization. This critical role will play a key part in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized...
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Process Training Specialist
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Process Optimization Specialist
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Process Development Specialist
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Business Process Optimization Manager
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Process Manager
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Process Optimization Specialist
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