
Customer Experience Specialist
2 days ago
Key Responsibilities:
- Develop persuasive communication to highlight the value proposition.
- Work towards exceeding sales targets by employing consultative selling techniques and understanding customer needs.
- Build lasting relationships with customers through regular follow-ups and personalized communication.
- Provide timely and accurate information to address customer inquiries and concerns.
- Stay up-to-date on product offerings and effectively communicate their features and benefits.
- Maintain accurate records of all interactions in a CRM system.
- Report regularly on sales performance, activities, and challenges.
Desirable Skills:
- Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
- Excellent communication skills with a clear and persuasive approach.
- Strong interpersonal skills and ability to build rapport with customers.
- Results-driven and able to meet and exceed sales targets.
- Familiarity with CRM software and Microsoft Office Suite.
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