Customer Experience Specialist

1 week ago


Kurnool, Andhra Pradesh, India beBeeCustomer Full time US$ 18,000 - US$ 24,000

Job Title: Customer Service Representative

Job Description:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and enhancing the overall customer experience.

Key Responsibilities:

  • Providing excellent customer service via phone, email, and chat platforms.
  • Responding to customer inquiries in a timely and professional manner.
  • Solving customer complaints and resolving issues promptly.
  • Upselling and cross-selling products or services to customers.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • At least 2 years of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

About Us:

This is a full-time position with regular working hours and opportunities for career advancement.



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