Catering Operations Specialist
3 days ago
The successful candidate will be responsible for overseeing all operational aspects of banqueting and catering services, ensuring excellence in event execution, guest experience, productivity, and profitability.
Key Responsibilities:
- Lead day-to-day operations for banquet and catering functions, including planning, execution, and team management.
- Collaborate with sales, culinary, and service teams to deliver outstanding events corporate, social, and weddings.
- Develop and implement standard operating procedures for seamless event logistics, from setup through execution and close-out.
- Monitor quality standards, guest satisfaction, and service delivery across all events and catering operations.
- Lead and mentor teams in banqueting, kitchen stewarding, and food and beverage; recruit, train, and manage departmental staff.
- Prepare and manage budgets, control costs, and drive efficiencies for maximum profitability.
- Maintain compliance with health, safety, and local regulations.
- Build and nurture client relationships to maximize repeat business and event referrals.
- Analyze operational metrics and feedback to drive continuous improvements in processes and performance.
Requirements:
- Bachelors/masters degree in hospitality, hotel management, or related field.
- Minimum 5+ years operational leadership experience in banqueting and catering in hotels or high-volume venues.
- Demonstrated expertise in team management, event operations, and logistical planning.
- Strong communication, leadership, and problem-solving skills.
- Proven track record of handling premium events and client satisfaction.
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