Facilities Operations Specialist
6 days ago
We are seeking a highly motivated Facilities Operations Specialist to join our team in Pune. This is an exciting opportunity for a candidate with experience in facility management, who can provide exceptional customer service and work effectively in a fast-paced environment.
Job SummaryThe successful candidate will be responsible for managing customer complaints, coordinating appointments, processing expenses, and ensuring smooth client interactions. They will also be involved in preparing maintenance budgets, tracking expenses, and maintaining documentation.
A competitive salary of $55,000 per annum, commensurate with experience, is offered for this role.
About UsGera Developments Pvt Ltd is a renowned developer with over 50 years of expertise in creating premium residential and commercial spaces. With a strong commitment to quality and customer satisfaction, we strive to deliver exceptional experiences through our core values of trust, innovation, and excellence.
Responsibilities- Manage customer complaints and ensure timely resolution.
- Coordinate appointments and maintain accurate records.
- Process and track CAM-related expenses across project sites.
- Evaluate and address escalation queries from customers.
- Maintain accurate documentation and adhere to audit compliance standards.
- Bachelor's degree in Electrical Engineering or a related field.
- Excellent communication and analytical skills.
- Ability to multitask and work effectively in a team environment.
- Strong technical knowledge of electrical systems and facilities management practices.
- Result-Oriented
- Efficiency Oriented
- Customer Focus
- Team Working
- Integrity
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