Workplace Operations Specialist
1 day ago
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Job OverviewAs a Workplace Operations Specialist, you will be responsible for providing administrative support to the Facilities Management team at assigned facilities.
You will ensure timely and accurate completion of FM reports pertaining to assigned facilities, be accessible for escalation of all FM-related issues, and oversee the Helpdesk work process.
Additionally, you will provide management advice to Helpdesk operators for escalated issues, ensure planning and execution of all preparation required for conferences/meetings of the client as well as VIP visits scheduled during the shift, and oversee the Mailroom process.
Responsibilities- Provide administrative support to the Facilities Management team at assigned facilities.
- Ensure timely and accurate completion of FM reports pertaining to assigned facilities.
- Be accessible for escalation of all FM-related issues.
- Oversee the Helpdesk work process.
- Provide management advice to Helpdesk operators for escalated issues.
- Ensure planning and execution of all preparation required for conferences/meetings of the client as well as VIP visits scheduled during the shift.
- Oversee the Mailroom process.
- A highly skilled professional with one to five years' experience in front desk management or reception.
- Proven experience with continuous improvement initiatives and client reporting.
- Familiarity with occupational safety requirements and strong computer literacy.
- Ability to manage activities using different systems.
This role is an excellent opportunity to join a dynamic team and make a positive impact on the organization.
The successful candidate will have a strong customer service focus, excellent communication skills, and the ability to multitask effectively.
What We OfferAt JLL, we offer a competitive salary range of ₹750,000 - ₹1,200,000 per annum, depending on experience.
We also offer a comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off.
We are committed to creating a diverse and inclusive workplace culture that values and respects individual differences.
We strive to create opportunities for growth and development, and we are committed to providing a safe and healthy work environment.
LocationThis role is based in Pune, India.
Pune is a vibrant city with a rich cultural heritage and a thriving business community.
It offers a great quality of life, with plenty of opportunities for entertainment, dining, and shopping.
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