Customer Service and Technical Support Specialist

Job Overview:We are seeking a skilled professional to join our team as a Technical Support Specialist. This role will involve providing top-notch support to our customers, ensuring their needs are met promptly and efficiently.Key Responsibilities:Maintain high levels of productivity in handling escalated calls from the initial support team.Resolve tickets...

Job TitleWe are seeking a highly skilled Technical Support Specialist to join our team.This role requires strong technical knowledge and excellent problem-solving skills to provide high-quality support to our customers.The ideal candidate will have experience with ServiceNow, AngularJS, JavaScript, HTML/CSS, and XML.They will also be able to work effectively...

The role of a Technical Support Specialist is vital in ensuring seamless customer experiences.Key responsibilities include:Effective communication to resolve complex issues through verbal and written interactions.Troubleshooting experience, with the ability to diagnose and resolve issues using established procedures.Support experience, with familiarity of...

Job Title: Technical Support SpecialistKey Responsibilities:Assist in scheduling, modifying and cancelling white glove conferences and webcasts.Manage the associated service Outlook mailbox.Create and analyze performance and usage metrics.Open, update and resolve service tickets related to AV and webcasting technologies.Monitor and update support queues for...

Job Opportunity:We are seeking experienced technical support professionals to join our team. The L2/L3 Support Engineer will provide second and third-level technical assistance, resolving complex issues, and collaborating with other teams to deliver exceptional service.Responsibilities:Provide technical assistance to customers, resolving complex issues and...

Job SummaryWe are seeking an experienced Technical Support Specialist to join our team. This role will provide technical assistance to customers, ensuring effective solutions to resolve customer issues and requirements.Key Responsibilities:Provide technical support to customers in understanding their requirements and convert leads into orders by preparing...

Customer Support SpecialistWe are seeking a highly skilled and customer-focused individual to join our support team as a Customer Support Specialist. In this key role, you will be responsible for handling inbound and outbound customer calls in Korean, ensuring high-quality service and timely resolutions to customer issues.Key Responsibilities:- Handle...

Technical Support SpecialistSeeking a Technical Support Specialist to provide first-line technical support for Microsoft 365 services and desktop environments.The ideal candidate will possess strong communication and problem-solving skills, along with basic knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).Responsibilities...

Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing high-quality technical assistance and support for our Oracle Retail applications.Provide technical assistance and support for queries and issues related to RMS suite of...

Job Description:As a highly skilled Customer Service Specialist, you will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with clients.This is an onsite night role with rotational shifts between 5:30 PM to 6:30 AM, providing flexibility and variety.Key...