Senior Technical Support Engineer

3 days ago

Hubli, Karnataka, India beBeeDynamics Full time US$ 90,000 - US$ 1,20,000

Job Opportunity

We are seeking a highly skilled Technical Support Specialist to manage, maintain, and optimize our Microsoft Dynamics 365 Finance & Operations environments.

Key Responsibilities:

  • Deploy solution packages via Lifecycle Services (LCS) and Azure DevOps CI/CD pipelines.
  • Perform D365 F&O developer, sandbox, and production environment updates.
  • Manage code branching strategies, including cherry-picking changes across environments.
  • Install, update, and manage ISV solutions across environments.
  • Perform system upgrades and optimizations for performance and stability.

Database & Maintenance Tasks:

  • Perform database refreshes across environments and execute maintenance scripts.
  • Optimize database performance and troubleshoot SQL-related issues.

Security & Configuration Management:

  • Modify and manage security roles for users based on access requirements.
  • Perform administrative configurations within D365 F&O.

Development & Troubleshooting:

  • Investigate and troubleshoot technical issues related to D365 F&O.
  • Perform small-scale development and customizations using X++ when required.
  • Work with functional teams to implement Data Management Framework (DMF) solutions.

Required Skills & Experience:

  • 5+ years experience Developing in D365 F&O
  • 2+ years working in an environment administrator role
  • Strong proficiency in X++ for customizations and troubleshooting.
  • Experience with Git and Azure DevOps, including CI/CD pipelines for D365 F&O.
  • SQL Database Management experience, including writing queries and performing optimizations.
  • Knowledge of D365 F&O environment management and system administration.
  • Understanding of the Data Management Framework (DMF) for data import/export operations.
  • Experience managing security roles and user permissions within D365 F&O.
  • Familiarity with ISV solutions and how to manage version updates.
  • Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently.

Preferred Qualifications:

  • Experience working with Power Platform (Power Automate, Power Apps, Dataverse).
  • Experience integration with D365 Customer Engagement via Dual Write
  • Exposure to LCS monitoring tools and telemetry for system health analysis.
  • Experience with performance tuning and optimization of D365 F&O environments.
  • Microsoft Certified: Dynamics 365 Finance & Operations Apps Developer Associate (preferred).

This role is ideal for a hands-on technical professional who enjoys working with D365 F&O environments, managing deployments, troubleshooting issues, and ensuring optimal system performance.

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