
Vehicle Damage Assessment Specialist
5 days ago
About the Role:
This position involves assessing vehicle damage remotely using submitted photos and/or video footage, producing accurate quotes, and converting incoming enquiries into confirmed repair bookings.
Key Responsibilities:
- Image-Based Vehicle Damage Assessment
- Quoting & Estimating
- Enquiry Handling & Conversion
- Triaging & Workflow Coordination
The ideal candidate will have prior experience in vehicle damage assessment, quoting, or SMART repair industry (essential) and be able to interpret images and assess damage severity and repairability.
Required Skills:
- Prior experience in vehicle damage assessment, quoting, or SMART repair industry.
- Strong knowledge of minor vehicle damage types and SMART repair capabilities.
- Familiarity with estimating tools or internal quoting platforms.
- Excellent attention to detail and communication skills.
- Proven ability to handle customer queries and close sales over the phone or digitally.
Preferred Qualifications:
- ATA/IMI accreditation or background in vehicle body repair.
- Knowledge of automotive workflows and customer service platforms.
Work Schedule:
Monday to Friday, 09.00am - 17.00pm GMT, with two working weekends per month from 09.00am - 17.00pm GMT.
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