Customer Service Expert

2 days ago


Pune, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Our organization is seeking a Customer Service Expert to join our team.

About the Job

We are looking for a skilled professional to provide exceptional customer service through clear and concise communication.

This role involves responding promptly to customer inquiries via various channels and escalating complex issues when necessary.

The ideal candidate should possess strong English communication skills, be flexible with rotational shifts, and have experience in customer service (0-3 years).

  • Customer Service Skills:
  • Providing timely and effective support to customers
  • Communicating clearly and concisely with customers
  • Escalating complex issues to senior team members when necessary

Responsibilities:

Main Responsibilities

Key Responsibilities:

  • Customer Support: Respond to customer inquiries via phone, email, or chat
  • Communication Skills: Communicate effectively with customers
  • Problem Solving: Escalate complex issues to senior team members when necessary
  • Documentation: Document customer interactions and resolutions

Bonus Point: Immediate notice period is required.



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