Customer Support Associate

5 days ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 6,00,000

We are seeking ambitious professionals to fill this key role.

Key responsibilities include:

  • Providing exceptional customer service via voice or chat processes.
  • Maintaining accurate records and documentation using office automation tools.
  • Collaborating with team members to meet operational targets and deliver outstanding results.

Requirements:

  • Education: A minimum of 12th pass or equivalent (commerce graduates preferred).
  • Experience: At least six months of proven experience in a business process outsourcing environment. Prior voice/chat process experience is highly valued.
  • Communication Skills: Strong verbal and written English communication skills (minimum C1 level).
  • Typing Skills: A minimum of 25 words per minute typing speed.
  • Technical Proficiency: Comfortable working with office automation tools and digital platforms.
  • Shift Flexibility: Willingness to work rotational shifts, five days a week.

This role offers an exciting opportunity for growth and development in a dynamic customer support environment.

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