Financial Application Support Specialist with IT Experience

7 days ago


Bengaluru, Karnataka, India Raytheon Technologies Full time

At Raytheon Technologies, we are seeking a skilled Finance Business Analyst to join our team.

Estimated Salary: $80,000 - $120,000 per year

We are looking for an energetic and detail-oriented individual with excellent communication skills who can comfortably take on challenges in unfamiliar areas. This role would be to support the Travel and Expense Applications, specifically Concur and Concur Mobile App, as well as several applications built on the agile point platform.

Key Responsibilities:
  • Responsible for working/troubleshooting support tickets concerning Travel and Expense Applications.
  • Update knowledge articles for the Travel and Expense IT support processes.
  • Record and monitor daily interfaces between Concur and other Systems.
  • Work with a broad multi-disciplined user base to support system change requirements, develop functional specifications and support project execution.
  • Provide guidance, measure deliverables, and communicate with multiple levels within the organization.

This is an exciting opportunity for someone with experience supporting financial software applications, specifically Concur and Excel. You will work efficiently with EXCEL – vlookups, pivots, macros, and have a good understanding of technology and ability to support custom apps in terms of requirements gathering and testing.

Requirements:
  • A minimum of 2+ years' experience supporting financial software applications and a bachelor's degree or equivalent combination of related work experience and schooling.
  • Ability to work efficiently with EXCEL – vlookups, pivots, macros.
  • Ability to work a shift schedule covering 3am till 11am CT.
  • Ability to work well with Global team members and customers.
  • A good understanding of technology and ability to support custom apps in terms of requirements gathering and testing.

The ideal candidate will have experience with the IT life cycle: Requirements/Analysis, Design, Specification, Code/Configuration, Development Testing, Change Management, Sustain, and Optimize. They will also have demonstrated Project Management proficiency and advanced analytical and problem-solving skills.



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