Learning and Development Specialist
22 hours ago
The Key Account Manager - Learning and Development Partner (KAM -L&D Partner) will be responsible for providing impactful learning and development solutions to address the skills and capability needs of the organization. The role will require the ability to operate in a complex environment, establish trusted relationships with key HR and business leaders, and own the execution of the delivery agenda. The KAM -L&D Partner will bring leading project and portfolio management skills to the role, focus on continuous professional development for self, and will be an exceptional team player.
Key Responsibilities:
- Collaborate with business leaders and HR partners to identify learning and development needs and develop solutions that drive business results.
- Design, program manage and evaluate impactful learning solutions that are aligned with business needs and goals, leveraging a variety of delivery methods including e-learning, classroom training, on-the-job training, coaching, and mentoring.
- Continuously evaluate and improve the effectiveness of learning solutions through feedback, metrics and evaluation methods.
- Develop and maintain strong relationships with key stakeholders, including HR partners, business leaders and subject matter experts.
- Stay current on industry trends and best practices to ensure the organization's learning and development programs remain relevant and effective.
- With the support of the operations team, manage all aspects of the learning and development delivery agenda including scheduling, logistics, budget and vendor management.
- Own the end-to-end delivery of learning and development programs, including project management, communication, and change management.
- Collaborate with the HR team to ensure alignment of learning and development solutions with the overall talent strategy.
- Develop and maintain a deep understanding of the business and industry in order to design and deliver impactful learning solutions.
Qualifications:
- Bachelor's degree in Human Resources, Organizational Development, Business Administration or related field. Master's degree is preferred.
- 5-7+ years of experience in learning and development with a focus on designing and delivering impactful learning solutions in a complex organization.
- Proven track record of establishing trusted relationships with key HR and business leaders.
- Demonstrated ability to manage all aspects of the learning and development delivery agenda, including project management, budget management, and vendor management.
- A thorough understanding of business drivers, levers and metrics and demonstrated understanding of organizational mechanics, and influence.
- Factual knowledge of overall organisation, key business units, their broad deliverables, regulatory landscape and global macro-economic factors impacting generics pharmaceutical industry is preferred.
- Excellent communication and presentation skills, including the ability to facilitate leadership workshops, learning sessions and present to large groups.
- Strong analytical skills with the ability to use data to drive decision making.
- Excellent project management skills with the ability to manage multiple projects simultaneously.
- Strong attention to detail with the ability to manage complex logistics.
- Ability to work in a fast-paced, complex environment and manage ambiguity and change.
- Curiosity to stay up to date on industry trends and best practices.
- Experience in working with global, multi-cultural teams would be an added advantage. A consultative mindset and integrated teaming approach to service delivery is preferred.
Additional Information:
- Strong expertise in Organisation and talent development, Instructional Designing, Change Management, Cultural Competence and Diversity, Equity, and Inclusion, Project management, and Utilizing learning management systems (LMS), e-learning platforms, and digital tools to enhance learning experiences
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