Learning and Development Operations Specialist
6 days ago
Are you a detail-oriented and organized professional with a passion for learning and development? Do you thrive in fast-paced environments and enjoy collaborating with international teams? We're seeking a driven L&D Operations Specialist to join our positive, passionate, and high-performing L&D Operations team at ModMed.
Your Role:- Manage our L&D program calendar, ensuring timely scheduling and delivery of learning initiatives.
- Develop and implement processes for learner registration, course enrollment, and completion tracking.
- Analyze learning metrics to measure the impact of programs and identify areas for improvement.
- Partner with the L&D team and vendors to maintain accurate and up-to-date training records.
- Coordinate with vendors and external partners involved in learning program delivery.
- Coordinate internal aspects of the Docebo LMS platform, including user management, system configuration, course uploads, enrollment, and notifications, in partnership with LMS stakeholders.
- Develop and maintain LMS reporting to track usage, course completion, and learning effectiveness.
- Develop and maintain SOP documentation for internal LMS processes and procedures.
- Serve as the primary point of contact for all LMS-related inquiries from employees.
- Troubleshoot and resolve employee support tickets regarding internal LMS issues.
- Organize team resources and project folders in a manner that drives collaboration and operational efficiency.
- Maintain a centralized repository for training resources, ensuring easy access and version control.
We offer a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) matching, paid time off, and professional development opportunities. Join our award-winning team and be part of a global presence with in-person collaboration opportunities and a dog-friendly HQ.
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Hyderabad, Telangana, India ModMed Full timeJob Title: Learning and Development Operations SpecialistModMed is seeking a highly motivated and organized Learning and Development Operations Specialist to join our team. As a key member of our L&D Operations team, you will be responsible for managing our L&D program calendar, ensuring timely scheduling and delivery of learning initiatives.Key...
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