Learning and Development Operations Specialist

6 days ago


Hyderabad, Telangana, India ModMed Full time
Unlock Your Potential as an L&D Operations Specialist at ModMed

Are you a detail-oriented and organized professional with a passion for learning and development? Do you thrive in fast-paced environments and enjoy collaborating with international teams? We're seeking a driven L&D Operations Specialist to join our positive, passionate, and high-performing L&D Operations team at ModMed.

Your Role:
  • Manage our L&D program calendar, ensuring timely scheduling and delivery of learning initiatives.
  • Develop and implement processes for learner registration, course enrollment, and completion tracking.
  • Analyze learning metrics to measure the impact of programs and identify areas for improvement.
  • Partner with the L&D team and vendors to maintain accurate and up-to-date training records.
  • Coordinate with vendors and external partners involved in learning program delivery.
LMS Administrator:
  • Coordinate internal aspects of the Docebo LMS platform, including user management, system configuration, course uploads, enrollment, and notifications, in partnership with LMS stakeholders.
  • Develop and maintain LMS reporting to track usage, course completion, and learning effectiveness.
  • Develop and maintain SOP documentation for internal LMS processes and procedures.
  • Serve as the primary point of contact for all LMS-related inquiries from employees.
  • Troubleshoot and resolve employee support tickets regarding internal LMS issues.
Content Management:
  • Organize team resources and project folders in a manner that drives collaboration and operational efficiency.
  • Maintain a centralized repository for training resources, ensuring easy access and version control.

We offer a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) matching, paid time off, and professional development opportunities. Join our award-winning team and be part of a global presence with in-person collaboration opportunities and a dog-friendly HQ.



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