Learning Operations Specialist
6 days ago
The Learning Operations Team at PepsiCo is a strategic partner across the global learning function. We provide insights and tools to enhance the learner experience.
The Global HR Operations Learning Analyst will work with subject matter experts to develop learning solutions from design through implementation, testing, and enhancement.
This role requires collaboration with business stakeholders to evaluate training requirements and design accurate learning solutions.
Key ResponsibilitiesDesign and develop learning curriculum and programs, including learning materials and collateral.
- Collaborate with business stakeholders to identify training needs and instructional goals.
- Work with subject matter experts to design course format and packaging.
- Participate in project scoping and planning to set standards for the learner experience.
- Teach and train team members on instructional design principles.
- Drive and lead projects with team support.
- Assist with content curation and evaluation to maintain a current and relevant course catalog.
- Develop strategies for integrating learning solutions with digital learning methodologies.
- Facilitate translation of learning materials into required languages.
6+ years of professional experience, preferably in a shared services or related field.
5+ years of experience designing and developing classroom, distance, and e-learning content.
2+ years of experience as a team lead.
Knowledge of instructional design methodology.
Experience working in a HR environment or shared services role.
Strong interpersonal skills and ability to communicate with people at all levels and cultures.
Ability to navigate a complex matrixed and virtual environment.
Customer-focused, solution-driven, and results-oriented mindset.
Strong sense of ownership and ability to drive tasks to completion.
Ability to multi-task and handle competing priorities.
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