Strategic Operations Lead
1 week ago
The ADP Group seeks a Strategic Operations Lead - Retirement Services to join our team in Hyderabad, India.
Job Overview:
- This role is responsible for leading the day-to-day operations of key strategic Retirement Services teams within the One SBS India portfolio.
- The ideal candidate will have strong planning, organizational, and interpersonal skills to drive business goals and objectives.
Responsibilities:
- Develop and implement operational strategies to enhance the scope and quality of services while improving operating costs and margins.
- Collaborate with stakeholders on initiatives like Associate Engagement, Client Engagement, Dashboards, Career Progression, sharing of best practices, and campus recruitment.
- Lead efforts to achieve world-class service and operational excellence with a focus on continuous innovation and process improvements.
- Establish and maintain appropriate structures and responsibilities to achieve business objectives.
Managerial Responsibilities:
- Manage a team of leaders and frontline leaders with 6 to 8 direct reports as the business grows.
- Use strategic objectives to set performance parameters and ensure the team's success.
Requirements:
- Strong communication and leadership skills.
- Excellent presentation and interpersonal skills.
- Proven ability to manage multiple projects and relationships simultaneously.
- Demonstrated capability to lead operations in achieving client satisfaction, associate engagement, and performance management.
- Ability to take calculated risks and adopt a data-driven approach to work.
Compensation and Benefits:
We offer an attractive salary package, including benefits such as health insurance, retirement plan, and opportunities for career growth and professional development. The estimated salary range for this role is ₹25,00,000 - ₹35,00,000 per annum, depending on qualifications and experience.
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