Strategic Operations Director
3 weeks ago
About Amazon:
At Amazon, we're driven by a passion for innovation and a commitment to customer satisfaction. As the largest online retailer in the world, we strive to be Earth's most customer-centric company, constantly pioneering and globalizing new businesses and customer offerings.
Role Overview:
The Finance Operations team plays a vital role in supporting every business line, in every geography across Amazon. By paying our vendors and suppliers, collecting cash, and paying employees on time and accurately, FinOps is key to Amazon's success as a customer-centric company. As Amazon continues to grow, so does the demand for our FinOps services.
We're recruiting an experienced Program Manager skilled at managing impactful programs and delivering results in ambiguous and novel situations. This position leads complex programs of work, delivering technical capabilities that enable Amazon to expand its services and reach. You will work backwards from your customer, problem-solving on their behalf, dive deep into their requirements, and deliver these through our people, processes, and technology.
Key Responsibilities:
• Lead complex programs from initiation to handover to BAU Operations
• Own customer requirements, ensuring they are met during design, build, testing, and delivery into BAU Operations
• Build effective relationships with diverse teams, leading them in achieving common goals
• Show flexibility and agility in approach, moving between working-level detail and VP briefings
• Simplify complex concepts, overcome obstacles, and drive balanced decision-making
• Deploy good judgment in managing competing priorities
• Provide valuable insights and new ideas driving continuous improvement
About the Role:
This is a challenging opportunity to lead complex programs, deliver technical capabilities, and drive growth within Amazon's Finance Operations team. If you have a disability and need workplace accommodations or adjustments, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.
Salary:$124,500 - $170,000 per year (estimated)
Requirements:
• 3+ years of program or project management experience
• 3+ years of cross-functional experience with tech and non-tech teams
• 3+ years of process improvement initiatives using data and metrics
• Experience defining program requirements and using data to determine improvements
Preferred Qualifications:
• Master's degree or MBA in Business, Operations, Finance, Accounting, IT, or related field
• 3+ years of independently driving end-to-end delivery of complex projects
• Relevant project management accreditation, such as PMP or Prince2
Benefits:
Amazon offers a comprehensive benefits package, including health insurance, retirement savings plans, and paid time off.
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