
Customer Support Technical Associate
4 days ago
We are seeking a highly skilled Service Desk Support Specialist to fulfill key roles in our organization. The ideal candidate will possess exceptional technical knowledge and expertise in troubleshooting minor wireless network issues.
The selected individual will be responsible for handling issues reported through various ticketing tools within agreed service level agreements (SLAs). They will also work with Voice and Non-Voice tickets simultaneously, providing IT support to executive leadership and Board members.
Troubleshooting and resolving minor wireless network, switch, or printer issues is an essential aspect of this role. Additionally, the successful candidate will have working knowledge of PC LAN application software, including Office 365 and Internet browsers. They will set up and configure computer systems and provide second-level support to Desktops, Laptops, Thin Clients, Printers, Scanners, and Multi-Function Devices.
This position requires business-specific applications, user provisioning, and knowledge management expertise. The successful candidate will ensure that knowledge articles are used on all issues and provide hands-on support to other IT teams for scheduled activities.
- Handle issues reported through various ticketing tools within agreed SLAs
- Work with Voice and Non-Voice tickets simultaneously
- Provide IT support to executive leadership and Board members
- Troubleshoot and resolve minor wireless network, switch, or printer issues
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Technical Customer Support Associate
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Hyderabad, Telangana, India Ikcon Technologies Inc., Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Role: Technical Customer Support AssociateLocation: HyderabadShift: Evening Shift/ Night ShiftExperience: 0–2 YearsWe are seeking a Technical Customer Support Executive to provide high quality technical assistance The ideal candidate will combine technical problem-solving skills with a customer focused approach, supporting both internal and external...
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Customer Support Associate
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Associate Technical Support Engineer
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Associate Technical Support Engineer
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Customer Support Associate
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Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 50,00,000 - ₹ 80,00,000Customer Support AssociateAbout Our CompanyWe are an organization focused on delivering exceptional customer experiences in the health and wellness space.Roles and Responsibilities:Handle customer inquiries and resolve concerns through chat, phone calls, and email communication.Maintain in-depth knowledge of our products, policies, and processes to...
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Customer Support Associate
2 days ago
Hyderabad, Telangana, India Hanvika Full time ₹ 3,80,000 - ₹ 4,60,000 per yearJoin the Alorica Team as an AssociateJob Location: EcoSpace, BangaloreInterview Location:Lyros Technologies Pvt Ltd, Q-2,7thFloor, Cyber Towers, Hitech City, Madhapur, Hyderabad. Telangana-500081, India.Interview Date : Alorica is Hiring FreshersAre you ready to kickstart your career in customer support? Join Alorica and be a part of a dynamic team...
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Hyderabad, Telangana, India EVRE Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionEVRE provides smart and reliable EV Charging Solutions for properties, businesses, and fleets. Our end-to-end tailored solutions ensure compatibility with all EVs and include features such as Load & Phase management, Automated billing, a Charge app & Dashboard, and Enhanced connectivity. We comply with CEA, BIS & CEIG standards and offer...
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Technical Support Associate
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Technical Account Associate
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Hyderabad, Telangana, India Projectstudio Full time US$ 60,000 - US$ 1,20,000 per yearCompany DescriptionProject Studio is an end-to-end technology suite for design studios to manage their projects. Our platform allows studios to manage clients, design, moodboards, notes, tasks, quotations, invoices, and vendors in one place. Our technology helps studios to source new designer products from manufacturers and use them in design boards while...
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Customer Service Technical Support
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Hyderabad, Telangana, India Pert - Smart Home Automation Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionPert is India's leading smart home solutions hub offering a wide range of automation products that enable families to use their appliances in extraordinary ways via IoT (Internet of Things). Pert enhances the convenience of remote appliance control, comfort through routines and schedules, security with reliable sensors and smart locks, and...