Digital Onboarding Solutions Manager
3 days ago
We are seeking an experienced Product Manager to lead the strategy, development, and execution of our e-KYC solutions. The ideal candidate will be responsible for driving seamless and efficient customer onboarding experiences, ensuring regulatory compliance, and leveraging cutting-edge technology to deliver outstanding results.
The key responsibilities include:
**Product Strategy and Vision**: Developing a strategic vision for the e-KYC onboarding process aligned with company objectives and regulatory requirements, identifying market trends, customer needs, and technological advancements to enhance the e-KYC product offerings, defining product roadmaps, priorities, and timelines in collaboration with cross-functional teams.
**Product Development and Optimization**: Leading the design, development, and deployment of e-KYC onboarding workflows and technologies, collaborating with engineers, UX/UI designers, and data teams to create seamless user experiences, optimizing onboarding processes for speed, accuracy, and compliance with minimal friction.
**Compliance and Risk Management**: Ensuring that e-KYC processes comply with all relevant regulations, including AML (Anti-Money Laundering), GDPR, and local laws, working closely with legal, compliance, and risk teams to identify and mitigate potential risks.
**Stakeholder Collaboration**: Coordinating with business, sales, and customer support teams to align product functionalities with organizational needs, acting as the primary point of contact for external vendors and technology partners supporting the e-KYC system.
**Performance Monitoring and Reporting**: Defining and tracking key performance indicators (KPIs) for the onboarding process, regularly analyzing product performance, gathering customer feedback, and iterating improvements, presenting insights and recommendations to senior leadership and other stakeholders.
To be successful in this role, you should have a Bachelor's degree in business, Computer Science, Information Systems, or a related field, and 2 years of experience in product management, preferably with a focus on E-KYC, digital onboarding, or financial technology solutions. Strong understanding of compliance frameworks, AML, and regulatory requirements related to KYC processes is essential. Exceptional project management and organizational skills, strong analytical, problem-solving, and decision-making abilities, and excellent verbal and written communication skills are also required. With an estimated salary of **₹1,200,000 - ₹1,800,000 per annum**, you will have the opportunity to work with a dynamic team and contribute to shaping the future of e-KYC solutions.
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