Cloud HCM Payroll Specialist

1 day ago

Thrissur, Kerala, India beBeePayroll Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Job Title: Oracle Cloud HCM Payroll Lead

As a highly skilled and motivated leader, you will play a pivotal role in establishing and growing our offshore capability.

  • You will lead a team of payroll-focused support consultants, manage performance and development, and deliver support across Oracle Cloud Payroll and HCM solutions.
Key Responsibilities:
  1. Lead and manage a team of Payroll and HCM support consultants based in India, including recruitment, onboarding, mentoring, and line management responsibilities.
  2. Work hands-on as a senior Oracle Cloud Payroll consultant, triaging, diagnosing, and resolving complex client issues across Payroll and related modules.
  3. Partner closely with the UK Payroll Support Lead to build a cohesive, cross-regional support function and align on service processes and client priorities.
  4. Act as the subject matter expert on Oracle Cloud Payroll, providing deep expertise in configuration, processing, troubleshooting, and legislative compliance.
  5. Supervise and contribute to quarterly Oracle Cloud release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
  6. Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions.
  7. Build and maintain strong client relationships, ensuring a high level of satisfaction through responsive, proactive support and communication.

You will work closely with cross-functional teams to deliver high-quality managed services to our clients. If you have a passion for leading teams, delivering exceptional customer service, and staying up-to-date with industry trends, we would love to hear from you.

Requirements:
  • Ethical Conduct: Commitment to ethical standards, integrity, and compliance with relevant regulations and organizational policies.
  • Communication Skills: Ability to communicate clearly and client-facing consultancy skills.
  • Teamwork: Collaboration with cross-functional teams, including stakeholders.
  • Customer Service Orientation: Focus on meeting internal and external customer needs, providing responsive support, and building positive relationships with stakeholders.
  • Continuous Learning: Willingness to learn and develop new skills, stay updated on industry trends, and pursue professional development opportunities to enable growth.
Qualifications:
  • Experience delivering or supporting UK Payroll, including full lifecycle implementations, including in-depth knowledge of configuration of Fast Formulas, and element definitions.
  • In-depth knowledge of HCM/Payroll processes, configuration, legislation, and reporting.
  • Experience supporting large, complex solutions with multiple stakeholders.
  • Familiarity with Oracle quarterly update cycles, including impact analysis and enhancement identification.
  • Excellent client-facing communication skills, both written and verbal.
  • Ability to deliver practical, value-driven solutions with creativity and innovation.

We are committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applicants from all backgrounds and offer flexible working arrangements to ensure that you can balance your work and personal life effectively.

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