Training Program Manager

6 days ago


Navi Mumbai, Maharashtra, India Infinx Full time
Training Program Manager

At Infinx, we are seeking a highly skilled Training Program Manager to lead our training initiatives. The ideal candidate will have a strong background in training program design, development, and delivery.

Key Responsibilities:
  • Design and develop comprehensive training programs for all RCM businesses, including Medical Coding, AR, Pre-Authorization, Customer Service, Patient Scheduling, Payment Posting, and Credit Balance.
  • Create and upgrade standard training curriculum, content, and facilitation methodology to meet the training needs of our communication and process training teams.
  • Plan and execute monthly PKTs, refresher training, and bottom quartile training needs to ensure our team members have the skills and knowledge required to excel in their roles.

Requirements:

  • Proven experience in training program design, development, and delivery.
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent communication and project management skills.


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