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Training Manager
4 weeks ago
Job Title: Training Manager
Job Summary:
We are seeking a highly skilled Training Manager to join our team at Tata AIA Life Insurance. The successful candidate will be responsible for designing and delivering training programs that enhance the skills and knowledge of our employees.
Key Responsibilities:
- Develop and implement training strategies that align with business objectives
- Design and deliver training programs that meet the needs of our employees
- Evaluate the effectiveness of training programs and make recommendations for improvement
- Collaborate with call center management to develop and implement training strategies
- Provide feedback and coaching to representatives to improve performance
- Stay up-to-date with industry trends and best practices in training and development
Requirements:
- 6-8 years of experience in insurance training
- MBA degree
- Excellent training, facilitation, and presentation skills
- Strong knowledge of call center operations, customer service principles, and adult learning theory
- Excellent communication and interpersonal skills
- Ability to analyze data and evaluate the effectiveness of training programs
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
If you are a motivated and experienced Training Manager looking for a new challenge, please submit your application.
