Customer Service Resolution Specialist

3 days ago


Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000
Job Description

The role of the Customer Service Back Office involves managing customer inquiries, complaints, and requests received via various channels.

This position requires collaboration with different departments to resolve complex issues and ensure customer satisfaction.

Key responsibilities include data entry, order processing, account management, and resolving billing or technical issues that do not require direct customer contact.

Required Skills and Qualifications

To succeed in this role, you must possess excellent communication skills, be able to work independently, and have strong problem-solving abilities.

Candidates should have a detail-oriented approach and be comfortable working in a fast-paced environment.

Benefits

This position offers opportunities for growth and development within the organization.

As a key member of the team, you will contribute to ensuring exceptional customer experiences.

Others

The ideal candidate will have experience working in a similar role and be familiar with industry-standard software and tools.

A degree in a relevant field is preferred, but not required.



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