Workforce Solutions Coordinator

6 days ago

Bhavnagar, Gujarat, India beBeeManager Full time ₹ 12,50,000 - ₹ 17,50,000

About the Role

We are seeking a highly skilled Workforce Management Specialist to join our team. This role involves managing tasks within our Managed Service Provider (MSP) program to ensure operational efficiency, compliance, and high-quality service delivery.

Key Responsibilities

  • Audit and Compliance: Conduct regular audits within the Vendor Management System (VMS) to ensure compliance with client requirements and internal standards.
  • Requirement Management: Oversee documentation and validation of client requirements to support efficient staffing processes and ensure alignment with program goals.
  • Quality Assurance (QA): Implement QA procedures and perform audits to identify and correct discrepancies in staffing processes.
  • Staff Augmentation: Coordinate worker profile management, including assignments, extensions, and terminations, according to client demands.
  • Handling Workload Spikes: Support junior specialists during high-volume periods to ensure timely task completion and program continuity.
  • Work Order Management: Manage updates to work orders, ensuring accuracy and compliance within the VMS system.
  • Program Oversight: Monitor program progress and performance, tracking key metrics such as resource utilization and task completion.
  • Communication: Maintain open communication channels with internal teams and external stakeholders to ensure program alignment and timely issue resolution.
  • SOW Management: Collaborate with stakeholders to transition staffing assignments into Statement of Work (SOW) agreements, ensuring seamless integration with existing processes.
  • Program Growth: Identify opportunities for program improvement and contribute to strategic initiatives aimed at enhancing program performance.

Requirements

  • Bachelor's degree in business administration, Human Resources, or a related field.
  • Experience in MSP coordination is preferred, particularly within the staffing or workforce solutions industry.
  • Strong attention to detail and data management skills.
  • Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal teams.
  • Ability to manage multiple tasks concurrently in a fast-paced, deadline-driven environment.
  • Familiarity with VMS platforms such as VNDLY is beneficial.
  • Proven ability to work independently and collaboratively as part of a team.
  • High adaptability and willingness to embrace change in a dynamic work environment.

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