IT Service Management Professional

24 hours ago

Alwar, Rajasthan, India beBeeItsm Full time ₹ 18,00,000 - ₹ 25,20,000
Job Title: IT Service Management SpecialistWe are seeking a seasoned IT professional to oversee IT service delivery, process governance, and continual improvement.This role is designed for a professional who will not only manage ITSM practices but also train, mentor, and develop fresh graduates entering the IT services field.
  • Delivered structured training programs on ITSM principles, ITIL practices, and service delivery models.
  • Mentored and coached fresh graduates on incident, problem, change, release, and service request management.
  • Provided hands-on training in ITSM tools such as ServiceNow, BMC Remedy, Jira Service Management or equivalent.
  • Reviewed trainee work in ticket handling, escalation processes, and SLA adherence, providing constructive feedback.
  • Guided graduates in understanding service strategy, service design, service transition, service operations, and continual improvement.
  • Conducted workshops on root cause analysis, customer service excellence, and communication best practices.
  • Collaborated with leadership teams to shape graduate onboarding, capability-building, and career path programs.
  • Supported continual improvement of ITSM processes and ensured alignment with organizational goals and industry standards.
Requirements:
  • 10+ years of experience in IT Service Management.
  • Proven track record of delivering structured training programs.
  • Expertise in ITIL frameworks and enterprise ITSM tools.
  • Excellent communication and coaching skills.

  • Automotive Service Professional

    2 days ago

    Alwar, Rajasthan, India beBeeCareer Full time ₹ 8,00,000 - ₹ 12,00,000

    Automotive Service ProfessionalWe are seeking a highly skilled and customer-focused Service Advisor to join our team. As the key point of contact between our clients and the workshop team, you will be responsible for providing world-class service and ensuring smooth service delivery.The ideal candidate will have excellent communication skills, a passion for...

  • Service Leadership Professional

    8 hours ago

    Alwar, Rajasthan, India beBeeLeadership Full time ₹ 30,00,000 - ₹ 45,00,000

    Service Leadership PositionAs a seasoned professional, you will lead and manage service operations to drive timely execution of annual maintenance contracts.Oversee service operations to ensure seamless delivery of AMC services.Prowess in resolving customer complaints with a proactive and solution-focused approach.Collaborate with cross-functional teams for...

  • IT Support and Service Delivery Professional

    7 days ago

    Alwar, Rajasthan, India beBeeService Full time US$ 1,25,000 - US$ 1,55,000

    Job Title: Service Support ManagerWe're looking for a highly skilled and experienced Service Support Manager to join our team.About the Role:The successful candidate will be responsible for managing a team of IT professionals, ensuring the efficient operation of desktop environments and user experiences. They will act as technical lead for the service team,...

  • Service Support Professional

    2 days ago

    Alwar, Rajasthan, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity:The company seeks a skilled technical professional to join its IT support team. The ideal candidate will possess excellent communication skills, proficiency in both French and English, and the ability to troubleshoot complex technical issues.Key Responsibilities:Provide timely and effective technical support to end-users, ensuring prompt...

  • Policy Servicing Professional

    24 hours ago

    Alwar, Rajasthan, India beBeeServicing Full time ₹ 40,00,000 - ₹ 75,00,000

    Life Insurance Policy Servicing Associate RoleWe are seeking a highly detail-oriented and organized professional to fill this role. In this position, you will be responsible for processing post-issue service requests, maintaining policy records, and collaborating with internal teams to ensure optimal service quality.Key Responsibilities:Process post-issue...

  • IT Service Delivery Manager

    13 hours ago

    Alwar, Rajasthan, India beBeeServiceDelivery Full time ₹ 1,50,00,000 - ₹ 2,01,00,000

    Job Title - IT Service Delivery ManagerJob Type - On-SiteLocation - Riyadh, Saudi ArabiaExperience - 6-12 YearsJob Description:We are seeking an experienced IT Service Delivery Manager to join our team in Riyadh. As a service delivery manager, you will be responsible for designing and implementing IT service management solutions to improve service quality...

  • Financial Services Professional

    7 hours ago

    Alwar, Rajasthan, India beBeeAccounting Full time ₹ 8,00,000 - ₹ 12,00,000

    We are looking for an experienced Financial Services Professional to join our team in Alwar, India.This role involves working directly with Australian CPA firms on complex accounting and taxation tasks. Your responsibilities will include:Preparing Annual Financial StatementsPreparing Tax Returns for entities in AustraliaManaging Periodic Payroll &...

  • Professional Cloud Services Specialist

    7 days ago

    Alwar, Rajasthan, India beBeecloud Full time ₹ 22,00,000 - ₹ 28,00,000

    Job Title: Cloud EngineerWe are seeking an experienced Cloud Engineer to join our team. This is a challenging role that requires a deep understanding of cloud infrastructure and services.Design, implement, and maintain CI/CD pipelines using GitLab CI, AWS Code Pipeline, and other DevOps tools.Manage and optimize cloud infrastructure and services in AWS,...

  • IT Service Management Expert

    7 days ago

    Alwar, Rajasthan, India beBeeServiceManagement Full time ₹ 12,00,000 - ₹ 25,00,000

    IT Service Management DeveloperA challenging opportunity has arisen for a skilled IT Service Management developer to join our organization.As an IT Service Management developer, you will be responsible for designing, developing, and implementing service management solutions using the ServiceNow platform. Your primary focus will be on creating efficient and...

  • Operations and Client Service Professional

    3 days ago

    Alwar, Rajasthan, India beBeeOperationalization Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewWe are seeking an experienced Operations and Client Service Professional to oversee day-to-day functions, support client requirements, and ensure smooth execution.This role offers exposure to international operations with our UK partner and hands-on involvement in our travel business.The ideal candidate will have a strong background in...