IT Service Delivery Manager

Job OverviewThe IT Service Delivery Manager is responsible for developing and implementing project plans that ensure timely delivery and meet stakeholder expectations. This role requires close collaboration with project owners, excellent communication skills, and a strong understanding of Agile/Scrum methodologies.Key ResponsibilitiesDevelop and implement...

Job DescriptionWe are seeking a seasoned professional to establish and lead our end-to-end service delivery system from scratch. This role is ideal for an experienced individual with 5+ years of background in IT service management (ITSM) who can create and implement frameworks, standardize processes, ensure service quality, and drive customer...

Job Overview:We are seeking an experienced service delivery leader to manage large-scale operations in banking, financial services, and insurance.Key Responsibilities Include:- Leading end-to-end service delivery management for global banking clients.- Managing delivery operations with 200+ FTEs.- Driving automation and process improvements.- Overseeing risk...

Service Delivery ManagerWe are seeking a Service Delivery Manager to lead and oversee the successful execution of IT service projects, ensuring alignment with scope, timelines, and budgets. This role combines leadership in project delivery management responsibilities, fostering a high-performance culture and ensuring teams are engaged, skilled, and aligned...

Service Delivery ExcellenceThe Associate Director, Service Delivery plays a pivotal role in leading end-to-end operations for premium telecom customers.Operational Leadership: Spearhead operational improvements across the business vertical, optimize resource allocation, and track progress against defined goals.Domain Expertise: Strengthen domain capabilities...

Job Title: Service Support ManagerWe're looking for a highly skilled and experienced Service Support Manager to join our team.About the Role:The successful candidate will be responsible for managing a team of IT professionals, ensuring the efficient operation of desktop environments and user experiences. They will act as technical lead for the service team,...

Job Title: Account Delivery HeadKey Responsibilities and Expectations:This role oversees the overall performance and governance of Statements of Work (SOWs) in collaboration with Vendor Account Managers. Manage day-to-day operations according to SOW requirements and Service Level Agreements (SLAs). Identify and resolve service delivery issues promptly and...

Job OverviewWe are seeking an experienced Operations Manager to bridge local vendors, SPOCs, and central IT—driving standardized service delivery, compliance, and operational excellence.This role serves as the first layer of demand operations outside Pakistan, ensuring alignment of regional IT services with global corporate standards. You will manage...

Job Title: IT Service Management SpecialistWe are seeking a seasoned IT professional to oversee IT service delivery, process governance, and continual improvement.This role is designed for a professional who will not only manage ITSM practices but also train, mentor, and develop fresh graduates entering the IT services field.Delivered structured training...

SAP Delivery Manager job description:We are looking for an experienced SAP Delivery Manager to lead service delivery, oversee incident and problem management, and ensure the smooth operation of SAP applications across business units. This role requires a strong background in SAP support models, stakeholder management, and continuous service improvement.Main...