
Service Delivery Project Manager
1 day ago
Job Overview
The IT Service Delivery Manager is responsible for developing and implementing project plans that ensure timely delivery and meet stakeholder expectations. This role requires close collaboration with project owners, excellent communication skills, and a strong understanding of Agile/Scrum methodologies.
Key Responsibilities
- Develop and implement project plans that align with business objectives and stakeholder needs.
- Collaborate with clients and stakeholders to understand their requirements and preferences.
- Coach project teams on Agile/Scrum methodologies and facilitate continuous process improvement.
- Measure project performance using relevant tools and techniques.
- Manage risks and make adjustments to project constraints based on financial analysis.
- Lead cross-functional teams to deliver complex development projects.
Requirements
- Bachelor's degree in an appropriate field or equivalent experience in project management.
- At least 15 years of experience in IT service delivery.
- Excellent client-facing and internal communication skills.
- Solid organizational skills, including attention to detail and multitasking abilities.
- Strong understanding of Agile/Scrum methodologies, project management, and software development life cycles.
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