
Hotel Reservations Expert
14 hours ago
We are seeking a highly skilled and experienced professional to manage our hotel's reservations and front office operations. As a Hotel Reservations Expert, you will be responsible for handling inbound and outbound client calls, inquiries, and bookings to meet revenue targets.
You will create business from existing customer accounts by sending new offer updates, packages, and promotions. Additionally, you will maintain central reservation systems, create reservations, and update customer records.
Key Responsibilities:
- Handle inbound and outbound client calls, inquiries, and bookings to meet revenue targets
- Create business from existing customer accounts by sending new offer updates, packages, and promotions
- Maintain central reservation systems, create reservations, and update customer records
- Develop OTA marketing and promotion plans
- Identify new revenue generation opportunities to achieve personal and property revenue goals
- Minimum 2-3 years of experience in front office/reservations department (hotels)
- Excellent communication skills, English proficiency is required
- Good knowledge of Microsoft Office/Excel is mandatory
Growth Prospects:
This is an opportunity to be part of a fast-growing start-up. The incumbent will have the chance to take on more tasks and grow faster than in a traditional corporate setup.
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