Staffing Operations Expert

4 days ago

Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Title:
Staffing Operations Expert

Description:
We are seeking an experienced Staffing Operations Expert to join our team. The ideal candidate will have a strong background in HR operations, with experience in onboarding, query handling, attendance, and payout processes.

Responsibilities:
  • Handle end-to-end HR operations for multiple clients with high standards of quality and efficiency.
  • Collect time sheets/attendance and run monthly payroll, compliance, expense reimbursement, invoicing, collections, and payout processes.
  • Manage onboarding processes, including salary structuring, documentation, letters, joining process, and induction.
  • Offboard employees, ensuring full and final settlements, letters, and settlements related to PF, Insurance, etc.
  • Administer benefits such as insurance, loans/advances, and documentation support.
  • Respond to employee queries promptly and appropriately.
  • Fulfill client requirements related to MIS, audits, queries, etc., promptly and accurately.
  • Grow wallet share with clients by providing excellent service, building strong rapport, focusing on high-potential clients, and taking additional measures to win a larger share of the available pie.
  • Anticipate hiring needs of clients and work with recruiting teams to build candidate databases, generate new mandates, and deliver desired results.

Ideal Profile:
The ideal candidate will have:
  • Knowledge of MS Office tools, especially MS Excel.
  • Good English communication skills – written and oral.
  • Shows empathy in communication.
  • Experience of HR operations in staffing firms – onboarding, query handling, attendance to payout process, offboarding, and statutory provisions.
  • Client handling experience – demonstrated success in front-ending client engagements, especially growing engagements by widening and deepening them.

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