Education Support Specialist

2 days ago

Kozhikode Calicut Thiruvananthapuram Trivandrum, India beBeeAcademic Full time ₹ 1,04,000 - ₹ 1,30,878

We are currently seeking a diligent and empathetic academic support specialist to contribute to the success of our students.

Job Description

The ideal candidate will be a graduate with strong interpersonal skills, who is capable of handling student queries, providing guidance, and managing administrative tasks in an efficient manner.

Responsibilities
  • Handle Student Queries: Respond promptly and professionally to student inquiries, offering guidance on academic matters including course selection and issue resolution.
  • Follow-up with Absent Students: Monitor students with continuous absences, collaborating with parents/guardians and administrative staff to identify issues and implement improvement strategies.
  • Information Dissemination: Regularly post timetables, academic announcements, and other relevant information in student communities, ensuring timely and accurate updates.
  • General Mentoring: Provide mentoring and guidance to students to foster a positive learning environment and support their overall development and academic success.
  • Collecting Feedback: Gather feedback from students on their academic experiences and teaching quality. Analyze this feedback and collaborate with administration and faculty to implement necessary improvements.
Requirements
  • A graduate in any field who has been a PSC aspirant for at least one year.
  • Strong interpersonal and communication skills.
  • The ability to manage multiple tasks and prioritize effectively.
  • Proficiency in using academic software and communication platforms.
  • Experience in an educational setting is preferred.

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