Client Manager
3 days ago
Great that you're thinking about a career with BSI
Purpose of the position
- To conduct on-site assessments against the requirements of relevant standards or specifications, ensuring quality and efficiency in our clients' business operations.
- To provide expertise, produce surveillance and initial assessment reports, and make recommendations for certification decisions, supporting the growth and success of our clients.
- To promote the BSI product offering and solutions to our clients, helping them improve their business performance, manage risk, and achieve excellence.
Key responsibilities & accountabilities
- Undertake management system assessments in accordance with BSI requirements, ensuring compliance and quality.
- Prepare assessment reports and deliver findings to clients, providing clear direction and support for improvement.
- Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy and procedures.
- Lead assessment teams, ensuring quality, effective working relationships, and sustained success.
- Establish and develop effective partnerships with clients, securing commercial relationships and promoting business development opportunities.
- Provide accurate and prompt information to support services, ensuring client records are up-to-date and complete.
- Plan and schedule workloads to maximize revenue-earning activity and optimize business performance.
- Maintain and develop assessment skills and technical management system standards knowledge, ensuring expertise and excellence.
Additional Details
As a team member at BSI, you will contribute to a safe working environment and adhere to our Health, Safety, Environment & Quality (HSEQ) Policy.
- Understand, commit, and follow the HSEQ Policy.
- Learn and follow safe working practices.
- Undertake suitable training as communicated.
- Report hazards, near misses, and safety incidents.
- Participate in hazard identification and risk mitigation processes.
- Contribute to achieving HSEQ objectives and maintaining a safe workplace.
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