Customer Support Specialist
2 weeks ago
Job Summary:
Arting Digital Private Limited is seeking a skilled Customer Support Executive to provide exceptional technical support and ad-hoc training to customers who use our product. The ideal candidate will have excellent communication skills, a strong understanding of finance, and the ability to work in a fast-paced environment.
Key Responsibilities:
• Provide technical support and training to customers via phone, email, or chat.
• Ensure customer satisfaction by educating them about product capabilities and possible upgrades.
• Collaborate with the product manager to gather feedback and identify recurring issues.
• Maintain high service standards and go above and beyond to ensure customer retention.
Requirements:
• Strong communication and interpersonal skills.
• Ability to work in a team environment and adapt to changing priorities.
• Strong understanding of finance and accounting principles.
• Bachelor's degree in a related field, such as BCom, BBA, or MBA.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their experience and qualifications.
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