Strategic Client Growth Specialist

2 weeks ago

Kolkata, West Bengal, India beBeeRelationship Full time ₹ 18,00,000 - ₹ 2,00,00,000
Job Title

At Plus Markets, we empower traders to turn their skills into income without risking personal capital. Our simulated trading platform offers real payouts, seamless execution, and dedicated support. As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system rewarding discipline and performance. We are committed to redefining full-time trading with real opportunities for serious traders.

Role Description

This is a full-time remote role for a Customer Relationship Manager. The Customer Relationship Manager will be responsible for managing customer relationships, analyzing customer data, and segmenting markets. Additional responsibilities include developing strategies to improve customer loyalty, overseeing CRM project management, and collaborating with sales and marketing teams to implement effective solutions. The Customer Relationship Manager will ensure that interactions are data-driven and contribute to the company's overall customer retention and satisfaction goals.

Qualifications
  • Analytical Skills: Experience in data analysis
  • Communication Skills: Excellent communication skills and ability to work effectively with sales teams
  • Market Segmentation: Experience in market segmentation and customer relationship management
  • Project Management: Project Management skills, with the ability to plan, execute, and oversee CRM projects
  • Organizational Skills: Strong organizational skills and attention to detail
  • Remote Work: Ability to work independently and remotely
  • CRM Software: Experience with CRM software and systems
  • Education: Bachelor's degree in Business, Marketing, or related field

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