
Leadership Position for Retail Excellence
7 hours ago
Retail Leadership Expert
About the Role:We are seeking an experienced Retail Leadership Expert to lead our team and drive sales performance in a fast-paced retail environment.
- Recruit, train, and mentor store staff to achieve exceptional customer service and sales results.
- Foster a culture of excellence, accountability, and customer-first service.
- Set and track performance goals for the team, ensuring seamless operations and quality standards.
Key Responsibilities:
Customer Experience- Ensure every customer receives premium, personalized service, building long-term relationships and repeat business.
- Resolve escalations with professionalism and empathy, providing solutions that exceed customer expectations.
Additional Duties:
- Drive sales performance, consistently achieving store targets through effective inventory management, replenishments, and in-store events.
- Monitor KPIs and implement strategies for improvement, maintaining Bridlen's premium retail standards in displays and presentation.
Requirements:
- 6+ years of experience as a Store Manager, preferably in luxury/fashion/footwear.
- Proven success in leading teams and achieving sales targets, demonstrating strong people management, communication, and problem-solving skills.
- Passion for artisanal products, craftsmanship, and premium customer service, with proficiency in POS and inventory management systems.
- Fluent in English; Hindi/Marathi, with self-motivation, attention to detail, and ability to work in a dynamic retail setup.
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