Leadership Position for Retail Excellence

7 hours ago


Thāne, Maharashtra, India beBeeRetail Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title:

Retail Leadership Expert

About the Role:

We are seeking an experienced Retail Leadership Expert to lead our team and drive sales performance in a fast-paced retail environment.

  • Recruit, train, and mentor store staff to achieve exceptional customer service and sales results.
  • Foster a culture of excellence, accountability, and customer-first service.
  • Set and track performance goals for the team, ensuring seamless operations and quality standards.

Key Responsibilities:

Customer Experience
  • Ensure every customer receives premium, personalized service, building long-term relationships and repeat business.
  • Resolve escalations with professionalism and empathy, providing solutions that exceed customer expectations.

Additional Duties:

  • Drive sales performance, consistently achieving store targets through effective inventory management, replenishments, and in-store events.
  • Monitor KPIs and implement strategies for improvement, maintaining Bridlen's premium retail standards in displays and presentation.

Requirements:

  • 6+ years of experience as a Store Manager, preferably in luxury/fashion/footwear.
  • Proven success in leading teams and achieving sales targets, demonstrating strong people management, communication, and problem-solving skills.
  • Passion for artisanal products, craftsmanship, and premium customer service, with proficiency in POS and inventory management systems.
  • Fluent in English; Hindi/Marathi, with self-motivation, attention to detail, and ability to work in a dynamic retail setup.


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